Privacy Policy

1. Introduction

Welcome to InTrip.Me. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our trip planning services.

2. Information We Collect

2.1 Information You Provide

When you use our services, you may provide us with:

• Email address (for account creation and trip notifications)
• Trip preferences (destination, duration, trip type, budget, interests)
• Additional details you choose to share (dietary restrictions, accessibility needs, etc.)
• Account information (username, password - stored securely)

2.2 Information Collected Automatically

We automatically collect certain information when you visit our website:

• Pages visited and time spent on each page
• Clicks, scroll depth, and interactions with content
• Device type, browser, and operating system
• IP address and approximate geographic location (country/city level)
• Referral source (how you found our website)
• Search queries entered on our site

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can manage your cookie preferences through our cookie consent banner.

3. How We Use Your Information

We use the information we collect to:

• Provide our services: Create and deliver personalized trip itineraries
• Improve user experience: Understand how visitors use our website and optimize content
• Send notifications: Notify you when your trip itinerary is ready (if you opt-in)
• Analyze performance: Track conversions, user journeys, and content engagement
• Enhance security: Detect and prevent fraud or unauthorized access
• Comply with legal obligations: Respond to legal requests and enforce our terms

4. Analytics and Tracking Services

4.1 Google Analytics

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects information about your usage patterns, demographics (age, gender, interests), and behavior. This data helps us improve our content and services.

Google Signals: We have enabled Google Signals to collect cross-device data and demographics. You can opt out of personalized advertising by visiting Google Ads Settings.

Learn more: Google Privacy Policy

4.2 Yandex.Metrika

We use Yandex.Metrika for additional analytics, including session replay (Webvisor), heatmaps, and click tracking. This helps us understand how users navigate and interact with our pages.

Learn more: Yandex Privacy Policy

4.3 Sentry (Error Tracking)

We use Sentry to monitor errors and performance issues. Sentry may collect technical information about errors, but does not track personal information.

5. Cookie Management

When you first visit our website, you'll see a cookie consent banner. You can choose to accept or decline analytics cookies. Your preferences are stored locally and you can change them at any time by clicking "Cookie Settings" in our footer.

Cookie Categories:

• Necessary: Required for website functionality (cannot be disabled)
• Analytics: Used to measure website performance and user behavior (optional)

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers: Google Analytics, Yandex.Metrika, Sentry (as described above)
• Legal compliance: Law enforcement or regulatory authorities when required by law
• Business transfers: In the event of a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• HTTPS encryption for all data transmission
• Secure password hashing (ASP.NET Core Identity)
• Regular security audits and updates
• Access controls and authentication

8. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations:

• Account data: Until you delete your account
• Trip requests: Until you delete them or close your account
• Analytics data: 14 months (Google Analytics default)
• Cookies: Up to 2 years (depending on type)

9. Your Rights (GDPR and CCPA)

If you are in the European Union (GDPR) or California (CCPA), you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing of your data
• Right to withdraw consent: Withdraw consent for cookies or marketing

To exercise any of these rights, please contact us at admin@intrip.me.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: admin@intrip.me
• Website: https://intrip.me